Privacy Statement

PRIVACY Statements

Our NPP and Website Privacy Policy are outlined below.


NPP Statement

We understand that some of our services put our interpreters into contact with private and sensitive information. One of our highest priorities is making sure your right to privacy is never in jeopardy. It is our policy as well as the Catholic Charities’ policy that all records, documents, and exchanges are to be kept confidential.

Each staff member or volunteer is required by both state and federal regulations to sign a confidentiality agreement. That agreement protects any and all client interactions written, electronic, or oral. Any breach of this agreement in any way is considered a violation of agency policy.

All Client Records are kept confidential.  Client Records shall not be released to any individual or entity except in accordance with written Agency procedure, including its Notice of Privacy Practices.  All services provided to the Client must be documented in the Record, dated and signed by the Staff person responsible.

Catholic Charities Archdiocese of St. Louis and its Federation of agencies must protect the confidentiality of information for all individuals served.  Staff and volunteers have an ethical, moral and legal obligation, as required by federal and state regulations, to adhere to confidentiality policies of the Catholic Charities Federation.  A client’s right to privacy is of high priority.  Any unauthorized disclosure of confidential information in written, electronic, or oral form is considered a violation of agency policy.  Violations of this policy could result in monetary fines and disciplinary action, including possible termination of employment.

The internal business affairs of the Agency and of the Federation, particularly confidential information on employees, customers, suppliers, and clients, represent records that each employee has a continuing obligation to protect. Also, state and federal law protect the confidentiality of certain Agency and Federation records.

Information designated confidential is to be discussed with no one outside the Agency or Federation, and only discussed internally on a “need to know” basis. Employees also have a responsibility to avoid the unnecessary disclosure of non-confidential matters about the Federation, the Agency, its clients, its customers, and suppliers. None of this is intended to impede normal communications or relationships; rather, it alerts employees to an obligation to use discretion to safeguard all Agency and Federation matters and interests.



Website Privacy Policy Statement

It is the policy of Language. Access. Multicultural. People. (LAMP) to respect and protect the privacy of individuals both online and offline, This Privacy Statement describes how Language. Access. Multicultural. People. (LAMP) collects, uses, and shares personal information obtained from you when using our website.


General Privacy

Language. Access. Multicultural. People. (LAMP) does not sell or rent the personal information you provide on the website to anyone. Language. Access. Multicultural. People. (LAMP) may be required or permitted by applicable law to disclose your personal information to the government or third parties under certain circumstances. We reserve the right to respond to any subpoena received from a government agency without prior notice to you. Additionally, if we need to investigate or resolve possible problems or inquiries, we may disclose certain information about you to private entities, law enforcement, or other government officials as Language. Access. Multicultural. People. (LAMP), in its sole discretion, believes necessary or appropriate.


Privacy Practices of Third Parties

Language. Access. Multicultural. People. (LAMP)’s’ website contains links to third-party websites not controlled by Language. Access. Multicultural. People. (LAMP), including the websites of our service providers. We recommend reviewing the privacy policies of a service provider carefully to ensure that you are comfortable with how the service provider collects, uses, and shares information related to your donation.Language. Access. Multicultural. People. (LAMP) is not responsible for the privacy policies or procedures of its service providers or any other third party, or for the content of any third-party website.



Language. Access. Multicultural. People. (LAMP)’s website may use “cookies” to automatically gather some information about you, or to offer a personalized experience on the website. A cookie is a small text file that the system sends to your computer to collect information about your activities on the Web site. The cookie transmits this information back to the website each time your browser requests a page from the website, and the information may be stored to help facilitate your use of the website the next time you visit. If you do not want to receive cookies from the website, you can set your browser to not accept cookies.



Language. Access. Multicultural. People. (LAMP) uses reasonable measures to protect against the loss, misuse, or alteration of sensitive personal information under our control. Please bear in mind that no website or data transmission over the Internet is totally secure. As a result, Language. Access. Multicultural. People. (LAMP) cannot promise or guarantee the security of any information you provide on or through this website.


Changes to this policy

If Language. Access. Multicultural. People. (LAMP) decides to change/update the Privacy Policy, the revised policy will be posted here. Language. Access. Multicultural. People. (LAMP) reserves the right, at its sole discretion, to change this Privacy Policy from time to time. Your continued use of Language. Access. Multicultural. People. (LAMP)’s website after such changes take effect will be deemed to constitute your acceptance of and agreement to the new Privacy Policy.


Contacting Us

Any questions or concerns regarding this Privacy Statement should be directed to